Charges


Our charges are £70 per night for the apartment, which sleeps two, on a  self catering basis. Should you require an additional person to stay please discuss as we do have extra bedding and portable bed however there would be an additional cost again please discuss.


Terms and conditions:

As we are a very small business cancellations affect us significantly therefore a non refundable deposit of one nights stay is required in advance of any booking, with a minimum of two night stay, if you find you need to change your booking in any way we shall do our best to reschedule to suit, however please let us know at least seven days in advance of your original arrival day. The deposit will also be retained in the event we cannot offer you with  dates to suit  due to the apartment not being available however we shall do our best.  If less notice is given or in the event of a “no show”, we reserve the right to charge the full amount of the booking.


Cancelation notification:

If you do need to cancel or rearrange a booking please telephone Angela asap on 07971 526719 or if from outside the UK text or email   angelalapsley1@gmail.com


Arrivals and departures:

The apartment is generally available from 4pm however please contact to  discuss as we do not generally let on a back to back basis and usually leave a day or so between lets in which case we aim to be flexible and arrival and departure times can often be tailored to suit our individual guest to ensure they are having the apartment on a unhurried relaxed value for money basis. 


General:

Reasonable and careful attention in the care of the apartment and all its contents are expected throughout a stay, any breakages, damages, irregular cleaning must be paid for this includes all property and effects belonging to Crofty Towers or the main house, whether lent or used in the inside or outside of the apartment, i.e. patio chairs bbq, sun loungers etc. 

We also reserve the right to terminate at our discretion any guest/s staying for any unacceptable behaviour or misuse of anything belonging to Crofty Towers or towards others including  ourselves. (Though will hope a little chat will suffice to curb such behaviour in the first instance !) Naturally in the event of a guest being asked to leave for any reason described above, we also reserve the right to be paid in full the balance owing for the full stay.

However If you experience a problem of any sort during your stay either within the apartment or of a personal nature, please do call Angela asap and she will do her best to help or rectify.

Guest visitors are welcome (within reason) with prior notification .

We do not offer any other meals as there are numerous eateries/restaurants  close at hand


Smoking Policy:

Crofty Towers is a non smoking establishment.

No Pets as we do have our own lovely labby Bella!


Please note that we reserve the right to change the tariff without prior notification.


Photograph of the Malvern Hills

View of the Malvern Hills taken from the top of the bank within the eleven acres


© Crofty Towers 2012 http://www.croftytowers.co.uk